Terms & Conditions

These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms. 


All prices quoted are in English Pounds Sterling.


i. It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.] 


ii. This Website may be used for your own private purposes and in accordance with these terms of use. 

iii. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent. 


iv. All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. 

v. Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice. 


vi. Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy

vii. When using this website you shall not post or send to or from this Website any material: 

        a. for which you have not obtained all necessary consents; 

        b. that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; 

        c. which is harmful in nature including, and without limitation, computer viruses, trojan horses, corrupted data, or other potentially harmful software or data. 

viii. We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7


ix. Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk. 

x. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: 

         a. You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; 

         b. You do not misrepresent your relationship with this website; and 

         c. The website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. 

xi. By linking to this website you are in breach of clause 5.2, you shall indemnify us for any loss or damage suffered to this website as a result of such linking. 


xii. Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and,or up to date. 

xiii. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion. 


xiv. We do not accept liability for any loss or damage that you suffer as a result of using this website. 

xv. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom. 


xvi. TheKandyMan.co.uk delivers inside the UK and Ireland only at present, we are looking at delivering outside of the UK, including the United States of America and Canada. If you want to know if we can ship to you just send us an email to enquiries@thekandyman.co.uk and we'll let you know if we are able to ship this to you. 

xvii. You will be notified of the delivery costs automatically before you submit your credit/ debit card details. 

xviii. Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should contact you by telephone once your products are in customs to let you know the charge due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and TheKandyMan.co.uk is not responsible for them. 

xix. UK orders are despatched either by Royal Mail 24 or by courier. Our couriers do not require a signature and operate 7 days a week, so please specify an address where someone will be able to recieve for your products, the courier will make three attempts to deliver your order but if no-one is at the address stated and you have not asked for the order to be left "in a safe place" then your order will be returned to us, if your order is returned to us through no fault of TheKandyMan.co.uk we will refund your order, but we will apply a 50% restocking charge and we will not refund the original delivery costs, if the return is caused by TheKandyMan.co.uk we will refund you 100% and the original delivery cost.

xx. We will make every effort to deliver within the time stated on TheKandyMan.co.uk but we will not be liable for any loss caused to you by late delivery. 

xxi. If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid. Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost. 

xxii. Please order from TheKandyMan.co.uk with enough lead-time to prevent any loss or disappointment resulting from the delivery time as TheKandyMan.co.uk cannot be responsible for this. 

xxiii. * Free delivery on orders over £75.00 is within the UK Mainland only and will be sent via our 2-5 day courier service, so please allow enough time for your item(s) to arrive. This does not affect your statutory rights as a consumer.

xxiv. If the product(s) are damaged on delivery please contact us using the returns page or email sales@thekandyman.co.uk, we do require photographic evidence of damaged product(s) to help us claim against the delivery companies we use, we will asses the damaged products and once this is satisfactory we will then dispatch the replacement product(s), please note that No Products Will Be Dispatched Until We Have Recieved Photographic Evidence.

xxv. WARNING: During the year on some of the warmer days some products, especially chocolate, may melt during transport. All orders containing such products are delivered at the CUSTOMERS OWN RISK.


xxvi. Promotions are valid from 00.01 --/--/---- - 23.59 --/--/---- excluding seasonal category, coupon can be used as many times as you want, the promotion can be cancelled without prior notice.


Some sweets may not be suitable for children under the age of 36 months.

Note: We hold no liability for the accuracy of the information, ingredients, etc. Because we source our sweets from several manufacturers, some statistics are based on estimates and best guesses where data was not available. Always consult information on the product packaging before consumption as we cannot guarantee that any product is free from traces of barley, gluten, milk, nuts, wheat, soya and egg among others. Also some products may vary from the image/description shown due to what supplier of product we have in at the time of order.


We do not accept liability for any loss or damage that you suffer as a result of using this website. 

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom. 


These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales. 


Our business’s name is: Marc Morley t/a The Kandy Man 

Our business address is: 37 New Mill Lane, Mansfield Woodhouse, Mansfield, Nottinghamshire. NG19 9BU. 

Our contact details are 07854004880, sales@thekandyman.co.uk or via post to the business address above.